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Privacy Policy

We respect your privacy 

This Privacy Statement of TEAM IM Limited acting as General Partner for the TEAM IM NZ LP (“TEAM IM” “we” "us" “TEAM Cloud” or “our”) outlines how your personally identifiable information and other personal data (your “User information”) will be collected, Used, and shared in connection with your access to and/or Use of our website, and any content, downloads, or other offerings that TEAM Cloud may provide in connection therewith (collectively, the “Site”). By accessing the Site, you consent to the Use of your User information in accordance with this Privacy Statement. If you are located in the EU, you will also be asked to provide clear and unequivocal affirmative consent to the collection and Use of your User information via cookies and similar technologies. The Site is owned and operated by TEAM IM a group of companies including TEAM IM Limited (a New Zealand Company doing business as "TEAM Cloud" and "TEAM IM") , TEAM Informatics Pty Ltd (an Australian Company), TEAM Cloud (a brand of TEAM IM) and TEAM IM NZ LP (a New Zealand Limited Partnership). 

Notice to EU Individuals: this Privacy Statement and its enumerated policies are intended to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “General Data Protection Regulation” or “GDPR”) and provide appropriate protection and care with respect to the treatment of your user information in accordance with the GDPR. 



To support your experience on the Site, we collect your User information and share that within our organisation. For example, we may use aggregated information to develop content targeted to User interests and to generally improve the Site’s User experience. As detailed below, your User information may also be used by TEAM Cloud to tailor content, create content for digital communications or articles, track User preferences, analyse traffic, and provide similar services and content. TEAM Cloud is committed to your privacy and will not share any User information with any third party without your consent, except as outlined in this Privacy Statement or as permitted by law. If you have any requests, comments, or questions about this Privacy Statement or your User information, please contact us in the manner provided below. 


What this Privacy Statement Covers  

This Privacy Statement covers the Site. While you may encounter links on the Site to other websites, such as those relating to our third party partners, please note that these websites, and the information practices of partners or other third parties are not covered by this Privacy Statement. This Privacy Statement applies only to information collected by us. 


Gathering of Information 

We collect User information when you use the Site. Sometimes you may submit it to us yourself, other times it may be collected automatically. You can manage and change your preferences as outlined below. 


Information Collected 

When you use the Site, your user information may be collected, used, and shared in a variety of manners. As detailed below, the type of User information collected may vary based on how it was gathered, but may include, among other things, your name, email address, and other information that you voluntarily submit, such as when you submit your name to download certain documents from TEAM Cloud, and, information automatically collected about your usage of the Site, the content that you choose to view. 


Voluntary Submission 

TEAM Cloud may collect User information that is voluntarily provided by you or with your permission. For example, we may ask you for information, such as your e-mail address, when you register to download a document. You always have the option not to provide the information we request. If you choose not to provide the information we request, you can still visit most of the Site, but you may be unable to access certain documents or pages. When you provide information to TEAM Cloud in any other manner, you agree to provide only true, accurate, current and complete information. 


Web Beacons 

We use web beacons (invisible images often referred to as pixel tags or clear GIFs) on our sites in order to recognise Users, assess traffic patterns, identify preferred content and measure site engagement. 


Log Files 

The Site’s web and ad servers log information about a User’s IP address, browser type and the current URL the User is requesting. This information is always provided by a User’s browser and automatically logged by most websites. These log files are stored in a secure location and Used in our internal analysis of traffic patterns within our website. 


Use of Your Information 

Our primary goal in collecting, using, and sharing User information is to enhance your experience on the Site, support the Site, and improve its features, performance, and other elements. Your User information may be Used for the purposes outlined below. We will not Use your User information without a valid legal basis to do so. 


To Target Content 

To develop and provide content and advertising to you that is targeted to your interests, we Use the analytics collected by the systems described above to determine which areas of our website you prefer based upon the frequency of your visits and engagement with those areas. We may make reasonable assumptions based on your browser provided data to target relevant content. 


To Provide Interactive Communications from the Site 

To enhance your experience we may provide you with interactive communications, such as notifications of activity by topic or contributor to the e-mail address that you provide to us. Such interactive communications are provided only to those Users who have expressly provided us with their permission to receive them as part of their User profile. 

From time to time we may provide e-mails highlighting new information or offerings to those Users who have expressly provided us with their permission to send such communications. 


Sharing of Information 

We respect the privacy of our Users and will not disclose or distribute our User list to any third party, nor will we permit anyone else to do so. 

We use third parties to provide e-mail and hosting services on the Site. When you sign up for email notices, we will share your User information only as necessary for the third party to provide that service. These third parties are prohibited from separately collecting or using your User information for any other purpose. With respect to credit card processing, we do not collect, store, or process any credit card information. If you do not want your information to be shared, you can choose not to allow the transfer of your information by not using that particular service. 

The Site includes social media features, widgets and/or interactive mini-programs that run on our site. These features are small content modules that Users can embed on sites and may collect your IP address, which page you are visiting on our site, or set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it. 

We offer widgets that are hosted on the Site, like our embeddable video player. Use of TEAM Cloud widgets is subject to the Site terms of Use, but downloading or embedding these widgets on other websites is not covered by this privacy statement. 


As Required By Law 

TEAM Cloud may disclose your personal information if required to do so by law such as to comply with a subpoena, or in the good faith belief that such action is necessary to conform to the edicts of the law, protect your safety or the safety of others, investigate fraud or comply with a judicial proceeding, court order or legal process served on TEAM Cloud or to protect and defend the rights or property of TEAM Cloud. 

Notice to EU Individuals: As outlined in this Privacy Statement, TEAM Cloud will not process your User information without a lawful basis to do so, as such bases are defined in Article 6 of the GDPR. In general, TEAM Cloud will process your User information on the legal bases of consent, contract (if you have entered into an agreement with us and such processing is a necessary part thereof), or legal obligation (as noted above). TEAM Cloud may also process certain User information on the basis of the following legitimate interests, provided that such interests are not overridden by your privacy rights and interests: delivering and continuing to develop and improve the Site, learning from your behavior on the Site (e.g., analysing traffic) to better serve you and other Site Users, helping us modify or enhance the Site and its content, receiving insight as to what Users do (and don’t) like about our Site or aspects thereof, and providing a stable, consistent, and secure User experience in connection with the Site. 



We care about the protection of your User information and NZ industry standard safeguards to do so. Of course, it’s important to keep in mind that no data transmission on the Internet is guaranteed to be 100% secure. 

Your information is stored on TEAM Cloud servers located in the New Zealand. We use industry standard physical, electronic, and organizational safeguards to protect your User information against loss or theft as well as unauthorized access and disclosure to protect your privacy. We treat data as an asset that should be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by Users inside and outside the company. However, “perfect security” does not exist on the Internet. If you are concerned that your privacy may have been breached, please contact us as provided below. 


Privacy of Children 

The Site is intended for people who are at least 16 years of age. If you are less than 16 years old, please do not send any User information to us–including information such as your name, address, or e-mail address. We do not knowingly collect (nor do we wish to collect) any personally identifiable information or other User information from children under the age of 16. In the event that we learn we have collected any personal information from a child under the age of 16, we will delete that information from our database and terminate the corresponding account, if any. We encourage you to discuss the Site with your parent or guardian. 


Cross-border Transfers 

Your User information may be transferred to other countries in connection with your Use of the Site. If you access or Use the Site outside of New Zealand, your User information will be transferred to our servers in New Zealand. 


How to Contact Us

Please contact us if you have any questions or requests. 

If you have any questions regarding this Privacy Statement or how to remove or modify your User information or related consents, please feel free to contact us by completing the form on our Contact page. Our mailing address is L2, 1 Post Office Square, Wellington 6011.


How Will I Know if the Privacy Statement Is Changed? 

If we make any material changes to the privacy statement we will notify you by posting of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. 

The English version of this privacy statement will govern in the event a translated version is in conflict with these terms.