Support
24/7 Wellington based support
The provision of local, Wellington-based 24x7 support distinguishes TEAM Cloud from other hyperscalers that may not offer the same level of localised support.
This local presence ensures that customers can receive timely and culturally sensitive assistance, aligning with New Zealand business hours and cultural context. Such support is crucial for businesses requiring immediate help and those valuing the assurance that comes from having support staff who understand the local business environment and regulatory landscape.
The Five S's
TEAM Cloud is distinguished in the New Zealand cloud services market through a strategic focus on five key pillars, which are designed to address specific needs and concerns of New Zealand businesses, government agencies, and indigenous communities, offering a unique value proposition compared to other hyperscale cloud providers planning operations in New Zealand.